FAQ

12.01.001 Purchasing Policy
The policy of ISS North America (NAM) Facility Services is to obtain the best value for the materials, goods and services that it purchases, and to maintain...
Mon, Sep 21, 2020 at 9:32 AM
12.01.003 Vendor Policy
The purpose of this policy is to provide guidance and instruction to ISS employees regarding set up and management of vendors. The policy addresses the pref...
Mon, Sep 21, 2020 at 9:32 AM
MOG Additions
Please create a new ticket and choose MOG addition as the type. Then answer the questions asked.   If you have multiple requests, please add them al...
Fri, Sep 6, 2024 at 10:27 AM
PII Instructions
PII Instructions
Fri, Mar 22, 2019 at 5:18 PM
Vendor Designations
Vendors  In order to drive consistency, responsibility, quality, and transparency, we have a limited the number of distributors we use. Distributors are v...
Fri, Mar 22, 2019 at 5:19 PM
Sysco Credits & Returns
Tue, Jun 11, 2019 at 2:51 PM
Equipment Repair
We have a national solution for kitchen equipment repair: They service cooking equipment, refrigeration equipment and warewashing equipment. SmartCa...
Thu, Aug 15, 2019 at 12:23 PM
How to request a new vendor
DOCUWARE-VENDOR SETUP FORM INSTRUCTIONS Before you begin: This explains the process for filing out and submitting a request to set up a new vendor, or to ...
Fri, Jul 29, 2022 at 2:12 PM
Meat House Cut-off Times
SSMC OPCO Order Cut off Delivery to unit helpful notes           BHB ATLANTA Atlanta 12pm next da...
Thu, May 16, 2019 at 3:05 PM
Meat House Contacts
Ordering from your new meat house through NetMenu: Find your new meat house in your vendor drop down list in NetMenu, place your order for your meat. Once y...
Fri, Mar 22, 2019 at 5:17 PM